i-Curate Lifestyle Consult

Privacy Policy

Who We Are

Our website address is: http://www.i-curateonline.com.

i-Curate Consult Ltd, a company registered in England and Wales under company number 9453065 and whose registered office is in the United Kingdom.

(“i-Curate”, “we”, “us” or “our” in this policy), operates a global lifestyle concierge that sources and delivers bespoke services for high net-worth men, women and families (“Services”).

If you have any questions or comments about this privacy policy, please contact us via:

  • Telephone or WhatsApp: +44 7495595512
  • Email: hello@i-curateonline.com.

i-Curate is committed to protecting and respecting your privacy. We use our best endeavour to comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679. Where we decide the purpose or means for which personal data you supply through these services is processed, we are the “data controller.”

This policy explains the following:

  • What information i-Curate may collect about you.
  • How i-Curate will use information we collect about you.
  • Whether i-Curate will disclose your details to anyone else.
  • Your choices and rights regarding the personal information you have provided to us.

How do we use the Information I-Curate Collects?

There are 2 main categories of how the data we have on you may be used:

1) The information that we gather on our website is primarily used for the benefit of our customers. This is to pursue our legitimate interest of building a client profile for you in order to identify and suggest the sort of products that may be of interest to you as part of our services. Generally, we use the data to:

  • Contact you or process your enquiries about any purchases or products.
  • Take steps you ask of us with a view to entering into an agreement to provide you with our services.
  • Require your attention and to provide you with information about the services we offer.
  • Develop products and services that may be of interest to you.
  • Improve the services we offer to you, to create chat data insights, and to provide you with a tailored and bespoke service.

2) Secondly, we use the information for the purposes of complying with the law.

Data Sharing – disclosure of information to third parties.

As a matter of principle, we keep your information confidential, but there are circumstances that we may disclose it to our personnel, suppliers or subcontractors and delivery companies insofar as it is reasonably necessary for the purposes set out in this privacy policy. We disclose information this way, on the basis that they do not make independent use of the information and have agreed to safeguard this information. If you would like to find out more about how the third parties listed in this policy use your information, this should be set out in their respective privacy policies.

Please note we may be required by law to disclose your information to government bodies and law enforcement agencies and for fraud prevention. So that if there is a court order for us to disclose your data, we will have no choice in the matter. We will only release information to Government agencies such as the HMRC, NCA etc provided there is a justifiable reason to do so. Also, where we reasonably believe that you are or may be in breach of any of the applicable laws, we may use your personal information to inform relevant third parties.

Your rights in relation to personal data which we process relating to you.

You have the following rights over the way we process Personal Data relating to you. We aim to comply without undue delay, and within one month at the latest.

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.

We will use reasonable efforts to the extent required by law to supply, correct or delete personal information held about you on our files (and with any third parties to whom it has been disclosed to).

You can ask us to restrict, stop processing, or to delete your personal data by contacting us at hello@i-curateonline.com if:

  • i-Curate no longer needs to process that personal data for the reason it was collected.
  • i-Curate is processing that personal data because it is in the public interest or in order to pursue a legitimate interest of i-Curate, if you don’t agree with that processing, and there is no overriding legitimate interest for us to continue processing it.
  • The personal data was unlawfully processed;
  • You need the personal data to be deleted in order to comply with a legal obligation;
  • The personal data is processed in relation to the offer of a service to a child.

If you inform us that you would no longer like us to store or process your personal data then we may not be able to offer you a fully tailored, bespoke service.

If we are processing data in order to perform our obligations to you, if that processing is carried out by automated means, we will help you to move, copy or transfer your personal data to other IT systems.

If you request, i-Curate will supply you with the relevant personal data in CSV format. Where it is technically feasible, you can ask us to send this information directly to another IT system provider if you prefer.

If you are unhappy with the way i-Curate is processing your personal data, please let us know.

If you do not agree with the way we have processed your data or responded to your concerns, an alternative is to submit a complaint to a Data Protection Supervisory Authority.

General but Necessary Information

Our website uses cookies and other mechanisms to collect log and analytical information, such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use (Technical Data) to help analyse how visitors use the site and to compile statistical reports on website activity.

As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. Please see http://www.allaboutcookies.org/ for further information about cookies.

We process this information to understand how visitors use our website and to compile statistical reports regarding that activity (for example, your IP address is used to approximate the country from which you access our website, and we aggregate this information together so we know that).

This processing is necessary for us to pursue our legitimate interests in improving our website and providing a better service and source of information to visitors. This information is not used to develop a personal profile of you. All such information is aggregated and stored anonymously. We may receive the above data about you from Google, Inc. (based outside the EU) through their Google Analytics platform. Please see below for further information. To find out more about Google Analytics and to learn how to opt out, please visit: How Google uses data when you use our partners’ sites or apps, or https://tools.google.com/dlpage/gaoptout/. When you visit our website, these analytics service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:

  • Number of visitors to our website.
  • Pages visited while at the website and time spent per page.
  • Page interaction information, such as scrolling, clicks and browsing methods.
  • Websites where visitors have come from and where they go afterwards.
  • Page response times and any download errors.
  • Other technical information relating to end user device, such as IP address or browser plug-in.

We process this information to understand how visitors use our website and to compile statistical reports regarding that activity. This processing is crucial to the running of our online business. This information is not used to develop a personal profile of you.

We will hold your personal information on our systems for as long as is necessary for the relevant service or as required by law, or for accounting or regulatory purposes, or as otherwise described in this privacy policy.

We do not knowingly solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at hello@i-curateonline.com. We will delete such information from our files within a reasonable.

We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information.

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

We will notify you of any changes to this policy by email, notice on the website or account message.

Where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your Personal Data. If you would like to find out more about these safeguards, please let us know by writing to hello@i-curateonline.com.